Shipping and Delivery
Here at Chloe's Creative Cards we like to provide you with a quick and easy delivery service. Working with our delivery partners, Royal Mail and DHL, we offer a variety of delivery options.
UK Standard Delivery - Royal Mail Tracked 48 - items are sent within 5 working days days (this may be prolonged to 7 days during busy periods), these items are sent via Royal Mail Tracked 48 (as of 17th July 2023) your tracking will be emailed to you once your order has shipped. Royal Mail aim to deliver your order within 2-3 working days from collection of your order, please note this is not a guaranteed service.
Royal Mail Tracked 24 - items are sent within 5 working days days (this may be prolonged to 7 days during busy periods), these items are sent via Royal Mail Tracked 24 (as of 17th July 2023) your tracking will be emailed to you once your order has shipped. Royal Mail aim to deliver your order within 1-2 working days from collection of your order, please note this is not a guaranteed service.
UK Express Delivery - DPD - items are sent within 3 working days on a UK next day service, some remote areas may be 2 days, your tracking number will be emailed to you so you can check the progress of your parcel. You will be emailed detailed DPD tracking, along with DPD predict where you will be given a 1 hour delivery slot for your parcel, you can also divert your delivery to a parcel shop to collect or nominate a neighbour or safe place to leave your order. Please note this is not a guaranteed next day service, there can be circumstances beyond our control (e.g. weather) which can sometimes delay delivery, DPD will inform you of this.
Europe Standard Delivery items are sent via a Royal Mail Tracked Service, once an order is dispatched your tracking number will be added to your order so you can track the progress of your parcel.
Europe and USA Express Delivery items are sent via DHL, your tracking number will be added to your order upon dispatch so you can track the progress of your parcel, depending on the country delivering to this is usually within 5 working days.
Worldwide Express Delivery items are sent via DHL, your tracking number will be added to your order upon dispatch so you can track the progress of your parcel, depending on the country delivering to this is usually within 7-10 working days.
Please note that working days are classed as Monday-Friday.
On international shipments, Chloes Creative Cards is not responsible for any fees, customs or taxes, which are the responsibility of the customer to pay.
UK Shipping
|
Order Value
|
Royal Mail Tracked 48 (up to 5 working day dispatch) |
Royal Mail Tracked 24 (up to 5 working day dispatch) |
DPD (1-3 working day dispatch) |
| Upto £49.99 | £2.49 | £3.99 | £6.49 |
| £50 - £99.99 | FREE | £3.99 | £6.49 |
| £100 and over | Upgraded to DPD | Upgraded to DPD | FREE |
USA Shipping
Please note we are not able to ship to PO Boxes
|
Order Value
|
Standard Delivery (up to 5 working day dispatch) |
Express Delivery DHL (2-3 working day dispatch) |
| Upto £79.99 | Not Available | £24.99 |
| £80 - £249.99 | Not Available | £19.99 |
| £250 and over | Not Available | FREE |
Europe Shipping - Currently Suspended
We do have some Chloes Creative Cards Stockist who may ship to your destination they are -
Killusty Crafts - Tipperary, Ireland
Little Craft Shop - Meath, Ireland
Crafty Knits - Alicante, Spain
Craft Stash - Ship Internationally
|
Order Value
|
Standard Delivery Royal Mail Tracked (up to 5 working day dispatch) |
Express Delivery DPD (2-3 working day dispatch) |
| Upto £49.99 | Not Available | N/A |
| £50 - £199.99 | Not Available | N/A |
| £200 and over | Not Available | N/A |
Rest of World (inc. Australia, New Zealand, Canada, South Africa) - Currently Suspended
We do have some Chloes Creative Cards Stockist who may ship to your destination they are -
Peninsula Papercraft Boutique - Victoria, Australia
Lou Lous Collections - New South Wales, Australia
JCraft - Victoria, Australia
The Purple Magnolia - South Africa
Craft Stash - Ship Internationally
|
Order Value
|
Standard Delivery (up to 5 working day dispatch) |
Express Delivery DHL (2-3 working day dispatch) |
| Upto £49.99 | Not Available | N/A |
| £50 - £199.99 | Not Available | N/A |
| £200 and over | Not Available | N/A |
