Here at Chloes Creative Cards we like to say thank you for your custom and support.
Which is why we've introduced Sparkle Points!
Sparkle Points is the reward scheme that's easy, we reward you with 1 point for every £1 you spend, when you reach 100 points you are emailed a £5 off voucher which can be used against your next order!
Sign up today by clicking the rewards button!
We've simplified Sparkle Points and made it even easier to redeem your points! Voucher options are now available in the rewards panel, when you have enough points, simply click on the voucher option you would like to redeem. A unique discount code will then be emailed to you to use on your order.
100 Points = £5 discount code
200 Points = £10 discount code
300 Points = £15 discount code
400 Points = £20 discount code
To access your Sparkle Points rewards panel, simply click on Sparkle Points Rewards located in the bottom right corner of the screen.
You can then either join or login to your account, if you already have an account set up. In order to collect Sparkle Points Rewards you MUST log into your account.
Once logged in you will have full access to the rewards panel,
The top pink area of the rewards panel will show how many points you have currently in your Sparkle Points Account.
Just below you will see any rewards that you have available to use, these are points that you have exchanged for a voucher, by clicking into this section it will show the discount code you need to enter at the checkout for the discount to be appled.
Below you can see your Sparkle Points account balance again, just next to here there is a little clock with an arrow, click on there and it will show your points history, when points have been applied and redeemed.
Just below here you can see which reward you have available to you next, clicking redeem, will generate a discount code which can then be applied to your order.
By Clicking 'Ways to Earn' this will show how you can earn Sparkle Points.
To add your Birthday click 'Edit Date' you will then b able to enter your Birthday, please note the date must be entered at least 30 days in advance of your Birthday or no points will be awarded.
By Clicking Ways to Redeem, this will show the ways you can redeem your Sparkle Points and any options that are available for you.
New Shopping Basket Nudges - if you have a reward available to you, you will be nudged at the view basket stage of your order
by clicking 'View Reward' it will then show you the reward you have available and you will be able to apply the discount code to your order (if applicable).
Sparkle Points Rewards Scheme Frequently Asked Questions
Please note you must be logged into your account to collect your Sparkle Point Rewards, checking out as a guest will result in Sparkle Points not being awarded.What is the maximum amount of points I can exchange for a rewards or voucher?
The maximum amount of points you can exchange is 400 Sparkle Points for a £20 discount code.
How many Sparkle Points do I earn for every £1 spent?
You earn 1 Sparkle Point for every £1 spent.
Can Sparkle Points be transferred from another account?
No Sparkle Points can't be transferred from another account, they are all registered to your email address and login on the website.
How do I view my Sparkle Points balance?
You can view your Sparkle Points balance by logging into the reward panel in the bottom right corner of the screen, for a more detailed view simply click on the little clock with the arrow around, this will show when Sparkle Points have been collected and redeemed.
Can I use more than 1 Sparkle Points reward/discount code on my order?
No, you can only use 1 code per order.
Can Sparkle Points rewards be used in conjunction with other discount codes/automatic discount offers?
No Sparkle Points rewards cannot be used in conjunction with any other offers or discounts. You will however collect 1 point for every £1 spent.
Can I use Sparkle Points on Sale Items?
No, Sparkle Points cannot be use on your basket if your basket contains sale items.
Do Sparkle Points expire?
No there is no set date as to when you have to spend your Sparkle Points.
Why is my Sparkle Points code not applying?
If your Sparkle Points reward voucher is not applying to your basket, please check that you do not have sale items or another promotion in your basket, this will prevent you from using a Sparkle Points reward voucher as they cannot be used in conjunction with each other. Your Sparkle Points voucher must also be less that your basket total (less postage). If you are still having trouble please contact us email@example.com and we will be able to look into this for you.
I exchanged my points for a voucher but couldn't use the voucher on my order have I lost the points?
No, the voucher code that is emailed to you and will also display in your reward panel will remain active until you choose to use it.